Q
What are the Trade Terms and Loading Ports?
Trade term: EXW, FOB. Loading port: Ningbo / Shanghai.
Q
What are your Shipment methods and Payment terms?
Shipment: By sea, By air, By express.
Payment term: T/T 30% deposit before production and 70% balance against B/L copy; 100% irrevocable L/C at sight; Paypal; Western Union.
Q
What are the estimated Sample and Delivery times?
Sample time: approx 7-14days. Delivery time: 45-60days.
Q
What is the Product Warranty process?
We guarantee the products customers received are qualified. If any broken parts, pls send us detailed photos, and then we will send you the replacements according to actual conditions.
Q
How do you protect our legal rights after working with you?
Signing NDA, protecting your design and do not sell to others; For large orders, we also agree to sign an agreement, which we only do the products for your company.
Q
Are the materials environmentally friendly? Can you supply FSC material?
FSC is available.
Joodle Toy
