What are the trade terms, loading ports, and shipping methods?
We support FOB, CNF, CIF, and EXW trade terms. The loading ports are Ningbo or Shanghai. Shipments can be arranged by sea, by air, or by express.
What are the payment terms and sampling leadtime?
Our payment terms are T/T with a 30% deposit before production and 70% balance against B/L copy; 100% irrevocable L/C at sight; Paypal; or Western Union. The sampling leadtime is 7-14 days.
What is the delivery time?
For brand products, the delivery time is 7-10 days. For ODM/OEM orders, the delivery time is 45-55 days.
What product warranty is provided?
We guarantee that the products received by customers are qualified. If there are any broken parts, please send detailed photos, and we will send replacements according to actual conditions. Our products have been insured worldwide since 2017.
How are our legal rights protected after partnering with you?
We sign an NDA (Non-Disclosure Agreement) to protect your design and ensure it is not sold to others. For large orders, we also agree to sign exclusivity agreements to only produce the specified items for your company.
Are the materials environmentally friendly, and can you supply FSC material?
Professional and certified materials have been utilized since 2008. Every month, paint batches are sent to SGS for testing, and we maintain our own product safety labs. We comply with FSC regulations to maintain a sustainable and eco-friendly approach, which is available at an additional 8% cost.
Joodle Toy
