Q
What are the available trade terms and loading ports?
We support EXW and FOB trade terms. The loading ports are Ningbo or Shanghai.
Q
What are the shipment options, sample time, and delivery time?
Shipment can be arranged by sea, by air, or by express. The sample time is approximately 7-14 days, and the delivery time is 45-60 days.
Q
What are your payment terms?
We accept T/T with a 30% deposit before production and a 70% balance against the B/L copy. We also accept 100% irrevocable L/C at sight, PayPal, and Western Union.
Q
What is the product warranty?
We guarantee the products customers received are qualified. If any broken parts, please send us detailed photos, and then we will send you the replacements according to actual conditions.
Q
How do you protect our legal rights after working together?
We sign NDAs to protect your designs and ensure they are not sold to others. For large orders, we also agree to sign agreements where we exclusively manufacture the products for your company.
Q
Are the materials environmentally friendly? Can you supply FSC materials?
Yes, the materials are environmentally friendly and FSC is available.
Joodle Toy
